Telehealth
Telehealth Services at Triangle Primary Care Associates
Triangle Primary Care Associates is a network of board-certified doctors who can help with a wide variety of health concerns. When you can’t reach your clinic, our Telehealth Services give you direct access to your provider through secure, high-quality video visits wherever you are. Home, office, or out of town, you can still get the medical attention you need without losing time to travel or waiting rooms.
Telehealth is especially helpful for patients juggling work, family, or chronic health needs. It’s also a reliable option when symptoms appear suddenly and you need quick medical guidance.
From follow-up visits and medication changes to reviewing lab results or talking through new concerns, our clinicians give you the same careful, compassionate care you’d receive in the clinic.
We’ve also expanded our telehealth features to make every visit smoother:
- Same-day and next-day appointments
- Quick digital check-in and easy online forms
- Secure prescription refills and medication management
- Private messaging with your care team
- Support for diabetes, hypertension, mental health, and preventive care
- Virtual urgent-care visits for minor issues
- Remote monitoring for blood pressure, glucose, and more
What is Telehealth?
Telehealth lets you meet with your healthcare provider using your phone, tablet, or computer. With secure, HIPAA-compliant video visits, our clinicians can assess your symptoms, manage ongoing conditions, refill prescriptions, and help you follow your treatment plan, all without leaving home.
The goals of telehealth, also referred to as e-health or mobile health (m-health), include the following
- Make health care easier to access for people living in rural, remote, or hard-to-reach communities.
- Protect patients and providers by reducing in-person contact when someone has a contagious illness, such as COVID-19.
- Provide convenient primary care for a wide range of common health concerns.
- Increase the availability of services for individuals with limited mobility, tight schedules, or transportation challenges.
- Connect patients with medical specialists they may not be able to see locally.
- Strengthen communication and care coordination between a person and all members of their health care team, helping ensure smoother, more consistent care.
Conditions We Treat Through Telehealth
Telehealth is an effective and convenient option for many medical concerns, including:
Mental & Behavioral Health
Neurological & Pain Concerns
Seizure follow-up care
(Note: emergency seizures require immediate in-person or ER care.)
Moderate to severe pain management
including medication review, treatment planning, and structured monitoring
General Primary Care
Allergies, sinus infections, colds, sore throats
Rashes, skin issues, and minor infections
Medication refills and treatment adjustments
Hypertension, diabetes, and thyroid disorder management
Women’s health concerns
Follow-up visits, test result reviews, and preventive care
If an in-office exam or diagnostic test is required, we will guide you through next steps.
Why Patients Choose Telehealth Services
At Triangle Primary Care Associates, we have designed our telehealth services to be easy to use, budget-friendly, and staffed by reputable health professionals so that patients can get care without financial worries. Our goal is to provide patients with simple, transparent, and affordable care without hidden costs.
We provide:
- Transparent, upfront pricing so you always know what to expect before your visit
- Flexible options for self-pay patients, including simple per-visit rates
- Competitive fees that are often far lower than urgent care or emergency room charges
- Cost-effective support for chronic conditions, including diabetes, hypertension, anxiety, insomnia, and pain management
- Lower costs by removing travel, transportation, and time off work.
- Easy access to follow-up care helps prevent complications and avoid unnecessary office visits.
Our telehealth service is the best part to provide an effective plan for different patients at every budget. Our telehealth pricing is very affordable, our service is the best, and we provide high-quality, value-for-money care for all patients.
How to Schedule a Telehealth Visit
- Request your appointment online or by calling our office, whichever is simpler for anyone.
- Get a confirmation by email or text with your private, secure visit link.
- Join your appointment from any smartphone, tablet, or computer with a camera and internet connection. No special additional platform and apps are required.
- Meet with your provider for personalized care, medical advice, treatment plans, or prescriptions when appropriate.
- Receive follow-up instructions or scheduling support immediately after your visit.
- Need help getting started? Our team guides first-time users step-by-step, from setting up your device to testing your connection, so your visit runs smoothly.
What You Need for Your Telehealth Appointment
- A smartphone, tablet, or computer with a working camera and microphone.
- A stable internet connection to avoid dropped calls or interruptions.
- A quiet, private space where you can talk openly about your health.
Optional but helpful:
- Your current medication list
- Recent blood pressure or glucose readings
- A brief symptoms log or notes about how you’re feeling
- Any questions you want to ask during the visit
When Telehealth May Not Be Appropriate
Telehealth is convenient, but some problems require immediate in-person care or emergency attention. You should seek in-person or emergency care right away for:
- New or worsening chest pain
- Trouble breathing or shortness of breath
- Serious, sudden, or uncontrolled injuries
- Uncontrolled seizures
- Severe allergic reactions
- High fevers in young children
- Any condition that requires a hands-on physical exam, lab work, or imaging
If you’re unsure which type of visit is right for you, simply contact us. Our team will help guide you to the safest and most appropriate option.
Access Modern, Patient-Focused Telehealth Care
Triangle Primary Care Associates is dedicated to making high-quality primary care easy to reach, no matter where you are. Our telehealth services are designed around your schedule and your comfort. Whether you need support for anxiety, insomnia, seizure follow-ups, moderate to severe pain, or everyday medical concerns, you can meet with a trusted provider without leaving home.
We focus on clear communication, thoughtful follow-up, and personalized treatment plans—so you get the same level of care you’d expect in the office, delivered through a secure online visit.
Ready to schedule your telehealth appointment?
Call our office or request your visit online, and we’ll help you get started.
Kofi Bruce-Mensah MD,MS,MBA
Have these ready before your visit.
A valid photo ID and your insurance card (if you have one). Having everything handy helps your telehealth appointment run smoother, quicker, and without any back-and-forth.
Download Telehealth Patient Forms
At Triangle Primary Care Associates, we keep things simple and stress-free. Whether it’s your first virtual visit or you’ve met with us before, this page gives you everything you need to get set up ahead of time. Just download, fill out your forms, and you’re ready for your telehealth session.
